BluePrint HelpDesk Services
Here's what our clients say about us...
I've had the pleasure of working with their management team for more than
a decade and have come to look upon Blueprint as more of a partner to our business than a service provider.

We are a fully OUTSOURCED IT DEPARTMENT that can serve you on an AS NEEDED BASIS.

Outsourcing IT can help small businesses to objectively reduce cost and maximize the performance of business operations.
We provide a comprehensive suite of TECHNOLOGY PLANNING SERVICES to small businesses in New Jersey.

Our technology leadership, Optimal Security Solutions and Proactive Maintenance Services allow us to provide an outsourced IT department for small businesses.
As IT PARTNERS to YOUR SMALL BUSINESS, we will help you align your IT strategy with your business strategy.

As your trusted technology partner, we give you the freedom to do what you do best – focus on growing your business
BluePrint HelpDesk’s IT Department Model for Small Businesses in NJ
BluePrint HelpDesk capabilities Our
Comp

etitors
CIO- Chief Information Officer
IT Manager
Project Manager/Team Leader
Level 3 Support
Level 2 Support
Help Desk Support
Web/Software Developer
Telecommunication Manager

IT Industry tells us that technology is becoming easier. Small business owners realize that each new advance also makes it harder to manage technology!

This is where we can help small business owners in New Jersey! BluePrint HelpDesk believes that a dedicated IT Department, which only large corporations could afford in the past, can be made available to small businesses. While small businesses do not need a fully staffed IT department, they do need access to the same types of services to manage their technology needs.

CIO- CHIEF INFORMATION OFFICER

A CIO develops the organization’s growth strategy to maximize the benefits of information and computer technologies. Our clients can benefit from our experience.

IT MANAGER

An IT Manager manages the technical resources of an organization. If you have existing technical staff, our IT managers can manage these resources for you.

PROJECT MANAGER

A Project Manager executes IT projects using the resources available to her/him. Our Project Managers can manage your projects to ensure timely completion and within budget.

LEVEL THREE SUPPORT

Level Three Support personnel are specialists that provide high level service and are called upon when the level 2 support personnel cannot handle an issue.

LEVEL TWO SUPPORT

Level Two Personnel maintain your current technology and provide the day to day support you will need. This service is provided via remote access and on-site service including emergency and project support.

HELP DESK SUPPORT

This is where it all starts! The Help Desk is the first point of contact for our customers. Many of the common questions can be answered by the Help Desk and if needed, they can escalate issues to get other support personnel involved in addressing the more advanced issues. We believe in First Call Resolution of most issues!

WEB/SOFTWARE DEVELOPER

Web and software developers set up websites and create applications that small businesses need to interface with clients and vendors.

TELECOMMUNICATION MANAGER

Small businesses can rely on a Telecommunications Manager to guide them in the selection of suitable voice and data carriers.
Please mouse over the IT department titles to see how each level of service we provide can add value to your small business OR click to view details.
 
Serving IT Needs of Small Businesses for Over Two Decades!

1249 South River Road, Suite 106 Cranbury, NJ 08512 · Phone 732.607.0011 · Fax 732.875.1188
 
 
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  1249 South River Road, Suite 106 Cranbury, NJ 08512
P 732.390.2880
F 732.383.6900
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